The protesting boys

Robin took the boys out on a bit of direct action demonstrating outside the NatWest bank in the nearby town of Hatfield. Xavier really seemed to enjoy it but I think the other two may have been a tad embarrassed at being dragooned into one of Dad’s publicity stunts. The reason for the stunt (and all the press releases to all the local papers) was the complete heartlessness by Diane Rollinson, the manageress of the bank.

The story goes, yesterday Robin went to take some cash out of the NatWest hole-in-the-wall machine, because there was a queue at his own bank across the road (due to them teaching an old lady how to use their machine). However, his cash card got stuck in the NatWest machine. So he went inside to get help. They said that the machine had been faulty all day but they would try to retrieve the card from inside the bank. To Robin’s relief they managed to do this, however to his horror they refused to give it back to him, saying that it wasn’t bank policy to do so, despite the fact that it was patently obvious that he was the owner of the card.

He was desperate for his card due to all the Christmas shopping he needed to do, so he rushed over to his own Lloyds bank to see if they could help. A senior member of staff went over to vouch for Robin, to say that he was who he said he was and to plead with the manageress. However at no point would she come out of her office to speak to them, she just sent her minions out to refuse point blank.

I don’t know how she’s going to react when the customers go in saying ‘Isn’t it a shame those poor little lads – no Christmas presents and no Christmas dinner for them!’
Don’t worry – you don’t really need to send us food parcels, but if any of you want to complain to the bank about their behaviour do feel free to do so. The bank (for obvious reasons) make it impossible to make it easy to complain via email, but we've finlly got it, it's customer.relations@natwest.com


Or if you have your own tales of woe about NatWest go to Robin’s web page where he tells the tale in further detail, with more interesting pictures, and he might include your tales too.